|Terms and Condtions|
All reservations will be confirmed by post or email. Until this occurs no booking has been made. A Deposit of 20% of the final bill should be received no later than 5 days following confirmation of your booking. Full payment for your stay should be received no later than 42 working days prior to your arrival.
Use & Protection of the Property
On the rare occasion when damage occurs, by negligence or a deliberate action taken by a Guest, which directly or indirectly causes loss to Dunsdon Farm and The Old Shippon, the Guest agrees to indemnify such losses and that this forms part of the agreement at the time of booking. Losses include lost income, specialist expenses and the sourcing of alternative accommodation as necessary.
Security Deposit: A security deposit of £100 per person will be charged upon completing your booking, this is to cover any damage or additional cleaning to the property, and will be fully refunded within 7 days of departure, should no charge be required.
When a reservation is made, by telephone or by email and accepted, a contract exists between the Guest and Dunsdon Farm. If for any reason the reservation is cancelled, in full or in part, a breach of contract exists. Dunsdon Farm and The Old Shippon reserves the right to cancel a booking on any grounds it feels are necessary and will honour no liability by doing so.
Cancellations giving 28 days notice* will have deposits returned in full, with no deductions. For shorter periods of notice, Dunsdon Farm and The Old Shippon retains deposits of 20% to cover administration and any resulting loss of business.
Late Cancellations - where notice of cancellation is received within 14 working days of the first reservation date, the following conditions apply. Dunsdon Farm and The Old Shippon will make every effort to re-let the accommodation, and therefore reduce the likely losses for the Guest.
If at the end of the reservation period, despite the efforts made by The Dunsdon Farm and The Old Shippon the is not re-let, then Dunsdon Farm and The Old Shippon is entitled to claim damages which reflect the losses incurred as a result of the cancellation. This is the value of the reservation; less any re-let value achieved and deposits already paid.
Terms, Conditions, Contracts and Disputes are determined under English Law. Dunsdon Farm and The Old Shippon 'closes' for arrivals at 7.00 p.m. unless by prior agreement, at which time outstanding reservations are assumed to be non-arrivals. Non-arrivals are 'late cancellations'.
We would suggest that Guests consider the merits of insurance cover that includes a cancellation risk.
Full payment must be received within 42 days (6 weeks) of arrival date otherwise reservation will be deemed cancelled.
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